How can we help?
most answers are right here.
Quick answers to the questions we hear most. Still stuck? Write to us.
For clients
How do I book an appointment?
Find the salon on Belluse or open its booking link, pick your services and a time (and a stylist, if you like), then confirm with your name and email. You don’t need an account.
Do I have to pay upfront?
No. You pay at the salon when you arrive. Belluse doesn’t charge your card for a booking.
How do I see or cancel my booking?
Open the link in your confirmation email, or go to belluse.com/booking and enter your booking reference and email. If you have an account, every booking is under Account, Bookings.
How do I change the time?
Open your booking and choose Change time. Each salon sets its own rules for changes and late cancellations, and your booking shows them before you change anything.
I didn’t get a confirmation email.
Check your spam folder first. Your booking still went through: open it at belluse.com/booking with your booking reference and the email you used.
For salon owners
Is Belluse free?
Yes. The Free plan is ₱0, and every plan has every feature: plans differ only in staff, branches and bookings. Each paid plan starts with 30 days free, no card needed.
- Free₱0
1 staff, 1 branch, 100 bookings a month
- Starter₱499 a month
3 staff, 1 branch, unlimited bookings
- Pro₱1,499 a month
10 staff, 3 branches
- Elite₱3,999 a month
Unlimited staff and branches
Do I pay per booking?
Never. Belluse doesn’t take a cut of your bookings. Clients pay you directly at your shop.
How do I get my first clients?
Add your services and hours, then share your booking link on Instagram, Facebook, Google or your own site. Once you can take bookings, your business also shows in the Belluse marketplace.
Can I manage more than one branch?
Yes, on Pro (up to 3 branches) and Elite (unlimited). Add them under Settings, Locations; each branch has its own hours, photos and team.
What if my question isn’t here?
Email us at business@belluse.com. We usually reply within 24 hours.
Still stuck? Write to us. We usually reply within a day.