Privacy Policy

Last updated: March 22, 2026

1. Information We Collect

We collect information you provide directly — including your name, email address, phone number, and payment details when you create an account or make a booking. We also collect usage data automatically, such as pages visited, features used, and device information to improve our services.

2. How We Use Your Information

We use your information to provide and improve our booking platform, process payments, send appointment confirmations and reminders, and communicate with you about your account. We may also use aggregated, anonymised data for analytics and to improve our services.

3. Information Sharing

We share your booking details with the service providers you choose to book with. We use trusted third-party services (such as Firebase for authentication and Resend for email) which process data on our behalf under strict data protection agreements. We never sell your personal information.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and regular security audits. All online payments, when enabled, are processed by secure third-party payment gateways and never stored on our servers.

5. Your Rights

You can access, update, or delete your personal information at any time through your account settings. You can opt out of marketing communications and manage notification preferences. For data deletion requests, contact us at privacy@belluse.com.

6. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies to understand how our platform is used. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@belluse.com.